MG Service at Horsham Car Centre
Our After Sales Team in Foundry Lane, Horsham is lead by Sosio Defeo. He is assisted by Mark Philps who heads our Parts department.
We are equipped with 7 of the latest ramps, up to the minute MOT testing equipment and the latest Direct Dealer Factory Links plus of course, the best and highest trained and most experienced technicians.
Our workshop has easy car parking, is close to Horsham Station and Town Centre and 10 minutes from the M23 Junction 11 (Pease Pottage) and just 20 minutes south of Gatwick.
Amongst the services we can offer are:
ServiceMOT'sAir Conditioning (Regas or repair)BrakesClutchVehicle DiagnosticsAxle & Gearbox Repairs
Accident Repair / Accident Management at a Manufacturers Approved Body Shop Spare Parts & Accessories Valeting Loan Car Service (subject to insurance and availability) Collection/Delivery Service (subject to distance) A modern and comfortable customer waiting area with WiFi, coffee & TV
We look forward to welcoming you.
All MG new cars are built with quality and reliability in mind, which is why you can count on a 7-year manufacturer’s warranty every time you get a new car from MG.
Please find all terms and conditions relating to the new vehicle warranty (for any MG vehicle registered on or after 1st September 2019), available to download here.
What is an MG Service Plan?
A Service Plan allows customers to spread the cost of their servicing over a number of years, by paying a monthly direct debit. You can also pre-pay for your MG Service Plan in full, should you wish to do so.
What are the benefits?
• Convenience of fixed, small, manageable monthly payments
• Inflation proof servicing for the duration of the plan - pay for tomorrow’s maintenance at today’s prices
• Removes large bills - The cost of the package eliminates maintenance budgeting worries
• The work is always performed by certified technicians
• Follows manufacturers servicing schedule
• Timely service reminders can be sent via e-mail or text to handheld devices*
• Only factory-authorised parts and fluids are used
• No cancellation, or plan transfer, fees.
What are my options?
Our standard service plan covers our standard schedule service regime, set at 15,000 miles/12 months, giving you the option for peace of mind maintenance for up to 5 year/75,000 miles.
However, for any new car registered from January 2021 (or vehicles less than a year old and under 10,000 miles before the first scheduled service), you have an additional option. Our new Low Mileage Service Plan is capped at 10,000 miles per year and is aimed at customers who annually complete less than 10,000 miles. this therefore reduces the need to replace some components, which may not have deteriorated with mileage and can go to their anticipated age tollerance, and therefore makes the plan much more cost effective.
What is included?
An MG Service Plan covers the replacement cost of all scheduled parts, including the labour cost. Any items which at the time of servicing, your MG Dealer advises for replacement outside of the scheduled service items (e.g. brakes, tyres, wiper blades etc.) will be at an additional cost.
How do I take out a Service Plan?
An MG Service Plan can be set up by contacting our Service Department.
ACCIDENT AFTERCARE & REPAIR CENTRES
If you are unfortunate enough to have an accident, rest assured that MG can help. Follow the links to to find out about our Accident Aftercare program and our approved accident car repair centres, and find the best MG repair centre for you.
INSURANCE & EXCESS RETURN
At MG, we're proud to be be able to offer a range of insurance products. Whether you're looking to insure a petrol or electricified MG, take a look below to understand how we can best support you in your MG ownership experience. And even if you're not insured with MG Insurance yet, take a look at our excellent Excess Return offer.
MG EXCESS RETURN
You can pick up copies of any of our Accessory brochures or leaflets from your local MG Dealer. Alternatively, you can search for the accessories available for your MG here!
We've also got pdf copies of our brochures, for you to download here for MG3, All New MG5 EV, ZS EV, New ZS, MG HS or our merchandise range to look at from the comfort of laptop, phone or tablet.
We've also got online copies of some of our promotional items such as our popular Protection Packs or MG3 Winter Editions. And finally, if you want to download a copy of our Merchandise Price List or Accessory Price List - all of which include VAT, but do not include fitting (where applicable) unless stated.
For fitted prices, please contact us.
Mg Service Offers
FREE Maurice The Bear & MG Assistance with an MG Service
Free Morris the bear!
This cuddly fellow is named after Morris Garages, the origin of the initials MG. These bears† are special edition and are sure to be highly collectable. You’ll be sent a bear every year after each service – guaranteed to bring a smile to the face of all family members.
free MG Assistance!
n the unlikely event that anything should go wrong with your vehicle, your MG includes 12 months’ MG Assistance (in partnership with the AA) from the date it was first registered. To give you reassurance and peace of mind, with every MG service you’ll receive a further 12 months’ MG Assistance, including Homestart, Roadside Assistance, Recovery and Onward Mobility cover.
DIGITAL SERVICE RECORDS
Most car owners are aware that a fully stamped service book is of great benefit in maximising the residual value of their car, when it comes to selling or trading it in. However, the traditional stamped service book is often
lost or misplaced and so owners can find it difficult to prove their vehicle’s service history. With that in mind, MG will now log each service visit online, in a secure and central place. This means that the service history of any MG will be able to be accessed by any MG dealer, so if you call in at another dealer, they can automatically look up the service history to help make your experience smoother and simpler. You’ll also be able to request a copy of your vehicle’s service history at any time.
get more from your mg
Our MG support doesn’t end there. We also offer a wide range of additional services to help make your ownership experience both fun and hassle-free, including:
MG Insurance offers comprehensive car insurance designed for MG drivers. Most other insurers won’t guarantee to repair your vehicle at an MG approved accident repair centre, or return it back to its pre-accident condition with all safety features reinstated by fitting factory-authorised parts. We ensure your MG stays 100% MG.
SERVI CE PLANS
An MG Service Plan is a convenient, inflation-proof way to spread the cost of servicing with affordable monthly payments. Servicing is performed by certified technicians who always use factory-authorised parts. We’ll also send timely service reminders so you can relax and focus on the important things in life.
Your MG already comes well equipped. However with our range of accessories, you can fine-tune and tailor your car to suit your lifestyle, whether you want to go out and explore with a bike rack, or fit a tablet holder to entertain kids on long journeys. There’s something for everyone.
contact our service department today for more information. Tel 01403 213430
Motor Industry’s Code of Practice for Service & Repair
Our dealership is committed to an open, transparent and fair way of doing business. We have subscribed to the Motor Industry’s Code of Practice for Service & Repair, and committed to:
- Honest and fair services
- Open and transparent pricing
- Completing work as agreed
- Invoices that match quoted prices
- Competent and conscientious staff
- A straightforward, swift complaints procedure
Alternative Dispute Resolution
The Motor Codes Advisory and Conciliation Service will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute.
For further information you can visit their website at http://adr.motorcodes.co.uk or call their Consumer Advice Line: 020 7344 1651.