What our customers say about us...
My name is Mr Turner & a month ago I picked up my new Jeep Compass from Horsham car centre. The service was incredible, I ordered my car through Dean and he kept me up to date with my cars progress. On the day I was due to pick up my vehicle Dean was on holiday but left me in the capable hands of Alan & John, the pick up went really smoothly & I would recommend this garage to anyone. So Dean, Alan & John I want to say a big Thank you.
Good morning, Picked up the Jeep from the dealership yesterday. All went very smoothly. The vehicle is absolutely stunning! Dean at the dealership was 'top draw' in his professionalism and making us feel special, and valid customers. Thank you for all your help, it's been very much appreciated.
Dean, Thank you for being so kind. Much appreciated !
Dean & The Team, Just wanted to say thanks for all your help with the purchase of our new car. We're really pleased with it. Look forward to coming back for another one in a few years!
Dean, We wanted to take a moment to thank you for the excellent service that we have received from you and Jeep. Our experience of buying the Jeep was very smooth and you made the process easy and straight forward. A few weeks following, we had the need to get back in contact due to scratches as a result of bird mess. Again, it was very easy to deal with you and the team. When we brought the Jeep into the showroom, you dropped us off and picked us up from the town and not only did you sort out the scratches, but the car was fully valeted. This is indeed excellent service and we wanted to drop a note of appreciation.
Leigh & Lisa
Dean, I just wanted to thank you for your kind and helpful manner today and when we last saw you. Pete loves his new car and it brings some joy to him in an otherwise dark situation, so thank you. Heather and I also wanted to thank you for your patience with us! and for the lovely flowers.
I like to give credit where credit is due! Last Friday my wife and I exchanged our vehicle for a Jeep Renegade 1.4 Multiair. We were dealt with by Dean Stogdon who has changed our outlook on car salesmen for life. I can honestly say that Dean is professional, caring and a pleasure to deal with. He is a fine example of an honest man and a credit to your company. I hope that all he does for you is well rewarded! I have been in public service for thirty six years and he stands out as being somebody who you will always remember for how he treated you. He is a diamond keep hold of him! In this day and age people like him are few and far between and it was a pleasure dealing with him and your company. You have high standards, keep it up. The flowers for Linda were a lovely touch, thank you, Kind regards
Dean, We would like to thank you very much indeed for the excellent service and kind assistance you have given us in connection with our purchase of a new 'Mr Jeep'! It was a pleasure to meet you and Esmé on Friday and we also appreciated Alan coming to say hello. Finally, thank you for the lovely flowers you kindly gave us, they were very welcome and much appreciated. With all best wishes
Mr & Mrs Leach
I just wanted to thank you for all your help and support in buying my new Jeep Wrangler. Ces and Dean both looked after me extremely well during the whole sales process and I am very pleased with my purchase! Thank you for your patience and for liaising with Group to get the vehicle ready on time etc Many thanks and kind regards
Dean & all the staff at Horsham Car Centre, Thank you so much for your service in supplying my Kahn Jeep. Its wonderful to get such kind and courteous service. The flowers and breakfast were a nice bonus and as promised my jeep makes me smile. Carry on the good work!
Dean, Thank you for the excellent handover today! Very professional and comprehensive.I'm delighted with the Jeep; it drives really nicely. So much better than a Defender, and that comes from someone who bought their first land rover aged 15, and have always had one Defender or another over the last 30 years. I must have owned a dozen or more. Cheers, A. Robinson
Collected my new Renegade last week and can honestly say buying from Cesare at Horsham Car Centre was an enjoyable and seamless process from start to finish. From my first visit to the very nicely appointed showroom and welcoming staff who offered me a coffee within minutes of walking in the door and the very knowledgeable salesmen Cesare who definitely knows all things Jeep and who conducted the sale in a totally unpressured and relaxed manner to returning to collect my car and finding it parked inside the showroom looking pristine. I would definitely recommend Horsham Car Centre.
OMG This has been the best car buying experience we have ever had. Cesare at Horsham Jeep was amazing. None of the usual hard sell but a truly professional, helpful but friendly service. Cesare offered us the best price and when we contacted him he was true to his word. Don't waste your time anywhere else - just go to Horsham and Cesare is the best!
Dean - Big thank you for the absolutely flawless service you gave Brian and myself when we were originally looking and went onto buying our Jeep Summit. You are a credit to your company. The car has been everything we were expecting it to be and more. We have had many admirers and hopefully pushed some more sales your way. We will definately be seeing you again in the near future.
Julie and Brian
This was by far the best car buying experience we have ever had. Don't buy a jeep from anyone else! These guys were the first jeep dealership in the uk and know their stuff. Cesare was an absolute pleasure to deal with - none of the usual car salesman tactics that put us off our local dealer. I cannot say enough what a difference this made. Cesare was friendly, easy going, helpful and what's more gave us by far the best deal! He was super helpful when we collected the car showing us everything we needed to know but without unnecessary delay - I doubt our local dealer would have known his way round the car so well. We've now had the jeep a week and absolutely love it. We wouldn't hesitate to go to Horsham again even though it's 3 hours away and we have a number of other dealers closer. Thank you so much Cesare
Becki and Paul (Bristol)
Dean, Thank you so much for the incredible customer service. You've changed my opinion of a car salesman! I'll definately only be coming back to Horsham Car Centre rather than any other dealerships.
Dean and all at Horsham Car Centre We love the Jeep ! Thank you for what seems a fantastic car and lovely flowers. Excellent customer service !
Philip and Anne
Quick and smooth transaction.
A great deal and customer service from Horsham Jeep! The original offer supplied from Horsham Jeep was confirmed when I called the dealership, speaking with Dean who went through the details of my specification, explaining some other worthwhile factory options and timescales for delivery. It was then looking like a factory order which would allow additional options to added to the original specification. My daughter then chose some additional options and the order was placed with expected delivery for March 2016. Dean then promptly forwarded all the order and finance paperwork, clearly setting out everything which we returned with the required deposit. Dean's colleague, Cesare, then kept in touch with progress, also sending a list of registration numbers to choose from! The car was delivered exactly to specification and within the timescale outlined when the order was placed. We travelled to Horsham to take delivery in my daughters car that was to be put in as part-exchange. We received a warm welcome on arrival having parked in front of the showroom in which the new Jeep Renegade Limited was waiting. The car was beautifully prepared, including special number plates with the Euro/GB logo, premium Jeep car mats and a full tank of fuel. They took my daughter through all the paperwork and then took the time for a full demo of the car's features, in particular the multi-function software features. With everything in order, it was time to depart for home and before we left, my daughter was then presented with a beautiful bouquet of flowers. A lovely touch to the exceptional customer service delivered by the folks at Horsham Jeep throughout the ordering, delivery and final collection process. They also followed up with a courtesy call, as promised, to check that all was OK. The purchase deal was exceptional, being straightforward and at least double in discount than that offered by our local Jeep dealership. We would not hesitate in recommending Horsham Jeep. A great partnership. Excellent!
Absolutely a first class A1 service from a family owned dealership. We are 100 % delighted with the experience.
Horsham Car Centre could not have been more helpful and professional. Horsham was not our nearest Jeep dealership however we got a great response and the deal we were after on the Jeep Renegade. The whole order process was made very easy and straightforward answering all our questions. Great experience and would highly recommend, thank you! Can't wait for the car to arrive!
The dealer i chose, Horsham car centre, was very friendly and very helpful with excellent communication which made me fill at ease with this purchase knowing that i am getting the car that i wanted at a good discounted price. I await to collect my new car in the next few weeks. I am so pleased and i will recommend Horsham car centre.
Ordered my new Cherokee today, through Ches (Cesare) at Horsham Jeep. Fantastic experience from the quotes through to meeting Ches and choosing my car. Cannot speak more highly of Ches - knowledgeable and passionate about the cars he sells. Never felt under any pressure to commit to anything throughout, but the car, the deal and the very enjoyable buying experience did the job!! Would highly recommend Ches and Horsham Jeep. Thanks for your help.
Cesare made buying the car VERY easy, we started by test driving a car and once home and discussed we decided to see if there was any 'wiggle room' in price nationally having started out looking at cars half the price, the best deal was offered by the very garage we had been to for a test drive even though we received 4 more, Cesare contacted us long after the showroom was supposed to be closed, he responded to emails within minutes, he made everything so easy that within 3 days we had bought a car! It was the car we wanted at a price we felt comfortable with, it was almost too easy.....I would. Retained recommend the garage the service we received from start to sign up was an absolute pleasure.
I had a great offer from Horsham Jeep, once I contacted them they were quick to offer me the car I wanted at a great price. There was no pressure from the salesman, he was friendly and assertive at the same time with great knowledge of the car I wanted. Once I was ready to order the order forms were sent to me within the hour and it was a simple process returning them. Communication was constant though the whole sales process with regular updates while I waited for my car. I'm really happy A*!
Very helpful and professional on any question asked straightforward with order and delivery and would recommend to any friend or relative thank you very much Horsham Car Centre
Was very easy to deal with and quick to respond to any queries. Would recommend them.
Great advice in choosing the right engine and set up. good customer service in following up the test drive and prompt in getting all paper work serviced. highly recommend Horsham Car Centre
This was a very relaxed and enjoable process throughout. Staff at Horsham Car Centre were very professional and my partner was delighted with her flowers.
Very easy to deal with. Answered all my questions promptly making the ordering process painless. Would highly recommend this dealership without hesitation and can't wait to take delivery of my new car. Thanks!
I dealt with Cesare to purchase a renegade night eagle and he was not only professional but was straight to the point and worked with me to ensure that I was buying the right vehicle for my needs and got the best deal possible. I could not fault a thing, as I had spoken to other dealers and the service received from Cesare was second to none!! Horsham car centre is not my nearest dealer but they blew the competition out of the water with their knowledge and the deal that they offered to obtain my business! I am now just waiting for the car to arrive, ready for me to collect in a couple of weeks time! Thanks again to Cesare and the whole team at Horsham!
I made email contact with Horsham Car Centre asked a couple of questions which they helped me with. Went to meet them & they was easy to deal with, friendly & Knowledgeable. Buying a new car can be a bit stressful but this was an easy process. I would definitely use Horsham Car Centre again. Can't wait to get my new Jeep in a couple of weeks. Thanks
Horsham Jeep were the furthest dealership from me, so why did I make the journey to Horsham when another Jeep dealership was only few miles away ?. Simple answer........they were honest in their dealings with me and extremely open and friendly when I visited their showroom. When I got to Horsham Jeep, even the staff who were there were smiling, fresh and very warm. Coffee was offered as soon as I hit their showroom, whilst waiting for their Jeep sales guru - Cesare Marchesan. Product knowledge was second to none. He was a breath of fresh air when compared to other dealers whom I saw over the weekend, who were lacking product knowledge, full of maybe's and not sure's. Not a way to deal with prospective clients. I was offered a test drive within 10 minutes of being in the showroom, but before that, I was shown the key features of Jeep Cherokee and how well their workshop is equipped to cope with normal servicing and other matters during ownership. If anyone is truly looking for a good dealership that care, then you'll find Horsham Jeep a place to do business with. Great people, well run dealership. Would recommend to my friends and family.
Dealing with Ces has been a pleasure. His knowledge of both the vehicle and the finance packages available was great (in stark comparison to my local dealership who were clueless). Looking forward to taking delivery of the car in a month or so.
On arrival we were met by a very professional sales person. The sales person had excellent knowledge with the car we were interested in. We were left to have some time to consider are options on the type of car we were keen to buy. An excellent service provide
Living in Bristol it would have been nice to have purchased locally. However my local Jeep dealership had only a manual Renegade to trial ( I required an auto.) Rang and e'mailed my model choice (Trailhawk) and had no follow up from them with a price. I then made contact to be told it would be a factory order (12 week wait) . May have patiently waited but am not keen on chasing dealerships to be potentially spending a great deal of money there. So decided to maybe contact a Jeep dealership who showed 'interest'. Rang Jeep in Horsham was immediately warmly and professionally dealt with by Mr Alan Nicholas. He said if I travelled there I would be greeted with coffee/tea, would be able to test drive the auto Renegade model of my choice, also test drive totally unaccompanied. Decided to travel the 140 miles because of the 100% interest given over the phone. My wife and I ( +3 dogs ) were welcomed by John who made us feel at home immediately. Dean then continued and gave me a short low down on the Jeep and told me of a route to test drive it taking in country type and also motorway type roads, in order to get a true feel for the vehicle. Returned after about 30 minutes well pleased with the drive/performance. Within minutes had agreed a purchase with Dean of which I was most satisfied with. Was informed it would be with them in approx. a week and they would keep in touch with any news. Received a pleasant 'thank you' phone call from Mr Alan Nicholas the following morning, I fully expressed my thanks to him and the staff for the pleasant, professional and kind treatment offered by them. This dealership is well worth travelling for (especially if your local one lacks interest). Thank you Horsham Jeep Centre. Regards Richard Pearson (Bristol)
The enthusiasm and interest they have in the products they sell is contagious. They don't dwell on things that you are not interested in and have excellent manners, sensibility and problem solving skills. It was so good that I even disregarded that my brand new Jeep on the day I picked it up had already done 21 miles. I do recommend Horsham Jeep more than any other dealership I visited prior. Thank you for an excellent service.
The whole process was straight forward with (importantly to me) no pressure tactics used by the dealer.
Excellent experience with Jeep Horsham - they had the best price and made the process as straight forward as it could be.
Dean - Thanks for all your help and advice
Sheila / Jack
Friendly and helpful, they arranged an interim car insurance to give me time to sort. Love the car and a great price.